Refund Policy

Refund Policy

The Cleared Complexion Promise

We stand behind every product we sell. Your skin transformation matters to us and we want you to shop with complete confidence.

30-Day Money Back Guarantee If you're not fully satisfied with your purchase for any reason, simply contact us within 30 days of receiving your order and we'll make it right — no lengthy explanations required.

Eligibility

  • Items must be returned within 30 days of delivery
  • Products must be at least 50% unused
  • Original packaging must be intact
  • Proof of purchase required

How To Request A Refund

  1. Email us at clearedcomplexion@gmail.com with your order number
  2. Tell us briefly what the issue is
  3. We'll respond within 24-48 hours with next steps

Exchanges If you received a damaged or incorrect item we'll send a replacement immediately at no cost to you.

Non-Refundable Items

  • Items returned after 30 days
  • Fully used products
  • Items purchased on final sale

Processing Time Once your return is approved, refunds are processed within 5-7 business days back to your original payment method.

We're a small brand that genuinely cares about your results. If something isn't working for you, reach out — we'll always find a way to make it right.